I-Psychology yokunxibelelana - iintlobo kunye neendlela zokunxibelelana

Unxibelelwano luyingxenye ebalulekileyo yobomi, kwaye ibonakalisa inkqubo yokusebenzisana, eyenzelwe ukuseka uqhagamshelwano phakathi kwabantu. Umbono ongalunganga wolwazi oludluliselwayo lukhokelela ekubeni akukho ukungaqondi kakuhle phakathi kwabachasi.

Umxholo wokunxibelelana kwengqondo

Iingcali ziseli tyenziswa zisebenzisa izichaso ezahlukeneyo zegama elithi "uqhagamshelwano". Le ngcamango ichazwa njengenkqubo enxibelelwano elula, equka ukutshintshwa kolwazi kunye nokuqonda komntu omnye ngomnye. Bayijonga njengenkqubo yokwakha ubudlelwane kunye nokubonakaliswa kobomi behlabathi lonke. Nganye yeenkcazelo ezikhoyo zinelungelo lokuba khona. Imisebenzi ephambili yokunxibelelana kwengqondo : ukuthetha, ukuqonda, kwengqondo, ulwazi kunye nokudala.

Iintlobo zonxibelelwano kwingqondo

Iingcali zihlula iintlobo ezininzi ezahlukileyo ngeempawu eziliqela. Uluhlu olusekelwe kwimiba yenhlangano isetyenziswe, ngoko ke ukukhetha: ingxoxo ngabanye kunye neqela, ukunxibelelana ngomnxeba, intlanganiso, iingxoxo, iintlanganiso kunye nabanye. Iintlobo kunye neendlela zokunxibelelana kwengqondo zixhomekeke kumsebenzi wokudibanisa kunye nokuqhagamshelana phakathi kwabantu.

1. Eyokuqala . Inika ithuba lokuqonda ukuba kuyafaneleka ukuqhubeka nencoko-ncoko okanye nokuba kungcono ukuyihoxisa umchasi.
2. Ukudlala indima . Ubume bezenhlalakahle kuthathwa ingqalelo kwaye incoko yenzelwa ukujoliswa kweziphumo.
3. Shishini . Kubalulekile ukuseka ukudibanisa ukuxazulula ngempumelelo iingxaki.
4. Ukucwangcisa . Sebenzisa ukufumana oko ufunayo ngeendleko zomnye umntu.
5. ZeZizwe . Ingqondo yezonxibelelwano isekelwe kwimida ethile kwaye iinjongo ezincinci.
6. Ngokomoya . Kukhona umnqweno wokufunda ngakumbi ngomntu malunga nolwazi lwakhe. Olu luhlobo olusondeleyo lwencoko yengqondo.

I-Psychology yokunxibelelana namadoda

Ukungaqondani ezininzi phakathi kwabameli bezesondo ezahlukeneyo kudibene nokungaqondi. Oku kubangelwa iintlobo ezahlukeneyo zokucinga kunye nezinye iimpawu ezahlula amadoda nabasetyhini. Kubantu, kubalulekile phakathi kwenkcazelo abayifumana ngexesha lokunxibelelana, ukuqonda ingundoqo, ukuvumela ukuba uqhube kwisenzo kwaye uqaphele oko uyenzile. Abafazi bajolise ekucingeni ngokusekelwe kumathuba, iimvakalelo, njl njl. Ingqondo yezonxibelelwano phakathi kwendoda nomfazi isekelwe kwimimiselo ethile ekufuneka iqwalaselwe ngokuseka umnxibelelwano.

1. Kubameli bezesondo ezinamandla kubalulekile ukuba bathathe isigqibo okanye benze isigqibo, kuba kukho akukho nto "njengokuthetha".
2. Kuqhelekile ukuba umntu axoxe ngesihloko esithile kwincoko ethile, ngelixa abafazi bangena kwiimfuno ezahlukileyo kwijubane elikhulu.
3. Ukuseka uqhagamshelwano, kufuneka ukhangele umntu emehlweni.
4. Kuba loo nto ibaluleke kakhulu, ngoko ke ayiboni nayiphi na imixholo.

Iingcali zeshishino zonxibelelwano

Ukuphumelela kwimiba yoshishini akunakwenzeka ngaphandle kokukwazi ukuqhagamshelana nabantu abahlukeneyo. Ukwakhiwa kweengxoxo ngokuchanekileyo, ngokuqwalasela imigaqo yendlela yokuziphatha, uqobo lomntu odibeneyo kunye neenkcukacha zengxaki ethile, ibonisa ukuba umntu unxibelelwano olunolwazi. I-psychology yoqhagamshelwano olusebenzayo kummandla wezoshishino liqwalasela iinkalo ezininzi zobunjani.

1. Ulwazi olunolwazi malunga nomnxibelelwano . Kubalulekile ukwazi malunga neqabane lakho ukuthanda, ukuziphatha, isimo sengqondo kunye nezinye iimpawu.
2. Ukuziphatha . I-psychology yokunxibelelana kufuneka ixhomekeke ekunyanisekeleni nasebubele. Ngaphambi kokuthatha isigqibo, kubalulekile ukulinganisela ukufumana inzuzo kunye nokulimala.
3. Inkcubeko yokuthetha . Kubalulekile kungekudala ukuchaza ngokucacileyo iingcamango zakho, kodwa ukulawula ingcamango yomnxibelelwano.
4. Ikhono lokuba neqabane . Kukho iindlela ezahlukeneyo ezinokuthi unobtrusively uncedo ekubangela uvelwano lomdlali. Ngokomzekelo, sebenzisa ithoni enobubele okanye ukuncoma okufanelekileyo.

I-Psychology yokunxibelelana emsebenzini

Umntu uchitha ixesha elide emsebenzini, ngoko ke iimozulu efanelekileyo kwiqela iqakathekile. Ubudlelwane phakathi kwabasebenzi bubuthelelwe kwizinto ezininzi: ubulili, ubudala, izinga lemfundo kunye nemigaqo yokuziphatha. Izifundo zibonise ukuba i-psychology yokunxibelelana kwiqela apho kukho amadoda namabhinqa isona esinqabileyo. Kubalulekile ukuba onke amalungu enkqubo yabambiswano yabasebenzi. Iimfundiso zoshishino ziquka imigaqo-siseko: ukufunda nokubhala, ukugcina ixesha, ukuqwalasela abanye abantu, imfihlo kunye neentlonipho.

I-Psychology yokunxibelelana nabaphathi

Abantu abaninzi bajamelana neengxaki emsebenzini ngenxa yokungakwazi ukuqhagamshelana nomphathi. Uloyiko lokuhlangabezana nobudlova kunye nezinye iingxaki kubangela iingxaki ezininzi. I-Psychology inxibelelana nabasemagunyeni njengendawo ekhethekileyo apho kubalulekile ukuqwalasela iimpawu ezithile kunye nemigaqo yokuziphatha. Xa uthetha nenkokheli kufuneka uziphatha ngokuzithemba kwaye uchaze iingcinga zakho ngokucacileyo. Umgaqo obalulekileyo ukuchaza ngokucacileyo imbono kwaye uthethe ngo kwenene. Akunakwenzeka ukuba ulahlekelwe yintliziyo, ukuba ukungaphumeleli kwafunyanwa kwabasemagunyeni, kuba ngokuqhelekileyo bahlola ubungqina bomlingiswa.

I-Psychology yokunxibelelana nabaphantsi

Abaninzi abantu banokuziqhayisa ngamakhono asemgangathweni okuvela kwimvelo, kodwa oku akuyona ingxaki, njengoko ingaqulunqwa. Oku kubaluleke kakhulu kubantu abaphethe izikhundla zokuphatha. Ukususela kumgangatho wolawulo kuya kuxhomekeka kumoya kwiqela kunye nokusebenza kwabasebenzi. I-psychology yokunxibelelana phakathi kobaphathi kunye nabangaphantsi kuncike kwimigaqo emibini ebalulekileyo.

1. Awukwazi ukulahlekelwa yimpembelelo yabasebenzi, njengoko oku kuya kubakho ukungabikho kwemfanelo. Inqaku kufuneka lenziwe ngetoni yokuzola kwaye eqinisweni.
2. Ukugxeka umsebenzi owenziwe, kungekhona ubume bomqeshwa.
3. Kubaluleke kakhulu kukuzithiba, ngoko kubalulekile ukufunda ukuzigcina wena ngesandla.
4. Asifanele sikhohlwe malunga nodumo kunye nomvuzo, kuba oko kukukhuthaza ukuyeka.
5. Kubalulekile ukuhlala umela abaphantsi kwaye uzama ukuphucula izimo zabo zokusebenza.

Ukunyanzelwana ekunxibelelaneni - kwengqondo

Ukufezekisa ezi njongo, abaninzi abantu basebenzisa iindlela zempembelelo yengqondo kwabanye. Ifom yezona ziqhelekileyo zixhaphaza, ezivumela ukulawula indlela yokuziphatha kunye neemvakalelo zomnxibelelwano. Iyakwazi xa umntu eqonda intsingiselo yempembelelo, ukubala kwisiphumo esithile, kunye nokungazi. I-psychology yokuxhaphaza ekunxibelelweni ibonakala njengenye yeendlela eziqhelekileyo ezisetyenziswa ngayo. Njengokuba kukho umphumo wempembelelo khetha: uthando, ukwesaba, ukuzithemba, iimvakalelo zecala, inceba kunye nekratshi.

I-Psychology yokunxibelelana kwi-Intanethi

Uthungelwano lwehlabathi luvumele abantu abakwiindawo ezahlukeneyo zehlabathi ukuba bathethe. Ingozi yale ntsebenziswano kukuba ngokuqhelekileyo umntu unokunxibelelana nomntu ongaphambili, kwaye enye into engeyiyo inzuzo kukuba ulwalamano lwangempela luya kutshintshwa yizinto ezibonakalayo. Kukho iimpawu zengqondo zokunxibelelana kwi-intanethi , ezenzeke ngaphezu kwexesha.

1. Ukungaziwa . Akukho zithintelo zengqondo, ebonakalayo ebomini ngokwenene kubangela ukuba abantu banxibelelwano.
2. Ukuzithandela . Wonke umntu uzimisele ukuba ngubani na onokuthetha naye, kwaye ngubani ongenalo.
3. Ukwazisa . Kwi-intanethi, unokufumana ulwazi oluninzi malunga nomnxibelelanisi, kodwa kuya kukwazi ukuyiqinisekisa kuphela emva kwentlanganiso.

Kwi-psychology yokunxibelelana kwi-Intanethi, iintlobo ezintathu zezona ntetho zisetyenziswa. Uhlobo loshishino lukhethwa ukuba lutshintshe ulwazi lomsebenzi kunye nokuxazulula imiba eyahlukeneyo. Iinkampani ezininzi ziqhuba ishishini nge-Intanethi. Ukuqhagamshelana ngokungaqhelekanga kusetyenziswa kwiintanethi zentlalo, kumasayithi okuthandana kunye nezinye izixhobo ezifanayo. Uhlobo olulandelayo luqhagamshelwano lomdlalo, olusetyenziswa ukusebenzisana ngexesha lemidlalo kunye neenkcukacha zeqela.

Iinkalo ezithandayo malunga neengcaphephe zokunxibelelana

Ngenxa yophando oluqhutywe, izazinzulu zazikwazi ukujonga iimpawu zokusebenzisana kwabantu xa bethetha. Kuboniswa ukuba ngexesha leengxoxo, abaxhamli be-interlocutors abakwazi ukujongwa rhoqo kwamehlo kwaye oku kuthatha malunga ne-60% yexesha elipheleleyo. Inkcazo yeprogram ye-neurolinguistic ibonisa ukuba, ngokuhambelana kwamehlo ngethuba le ngxoxo, kunokwenzeka ukuqonda ukuba yimaphi imifanekiso ephakamileyo. I-psychology yokunxibelelana, inyaniso enomdla ngokuphindaphindiweyo yokuzalisa, yazimisela ukuba kumntu onxibelelana ngokomzimba nangomlomo kubalulekile.