Imiqobo yokuthintana

Kulo lonke ubomi bethu, sinxibelelana nomnye imihla ngemihla. Omnye lo nxibelelwano unikezwa lula kwaye kulula, kwaye umntu ofumana ulwimi oluqhelekileyo nabanye kubonakala ngathi akunakwenzeka. Kutheni oku kwenzekayo? Emva koko, sonke sibonakala sithetha ulwimi olufanayo, ngoko ke kufuneka siqondane. Kuye kwenzeka ukuba kwinkqubo yokunxibelelana, kungekhona nje amagama athatha umthwalo we-semantic- facial expression, intonation kunye nezenzo zenza indima engabalulekanga .

Izibambiso ezivela ekunxibelelaneni ziyimingcipheko ekhula ngendlela yokuqonda umdibaniselwano. Olu hlobo lwesithintelo lunokusebenza njengomntu womntu, isimo sakhe, isimo sengqondo kunye nendlela yokunxibelelana.

Iintlobo zezithintelo zokunxibelelana

I-psychology yezithintelo zokunxibelelana ikwahlula kwiindidi ezine eziphambili: izimo zengqondo, ezishukumisayo, izisemane nezengqondo zokunxibelelana. Ngoko, makhe sijonge kwiintlobo zonke ngokwahlukileyo.

1. Imingcele yokuziphatha - ivela ngenxa yeembono ezahlukeneyo zabalingani kwiingxaki ezifanayo. Ngokomzekelo, omnye umdibaniselwano unokuba novelwano kunye neqela labantu abavakalayo bexoxa ngesihloko, ngelixa elinye iqabane liyakucasulwa ngomsindo ovela kubantwana ngaphandle kokungena kwintetho yencoko.
2. Imithintelo yokukhuthaza - vuka xa umntu efihla iinjongo zangempela zeengxelo zakhe, okanye akwazi ukuqonda ukubaluleka kwazo.
3. Izithintelo ze-Semantic - zivela ngenxa yokungabi ncam Ubunzima kunye nemingcipheko yokunxibelelana, kulo mzekelo, kuvela xa umntu engakwazi ukuqonda ingcamango yomlingani kwaye akayiqondi into encoko ngayo.
4. Izithintelo zengqondo zintlobo yesithintelo sangaphakathi esivimbela umntu ekunxibelelaneni. Ngokuqhelekileyo, ubonakala ngenxa yokwesaba ukungaqondwa, ukungathandwa ngumnxibelelwano okanye ukunyeliswa kakubi kwintsebenziswano kunye nokunyanzelwa, nangona kukho ukubonakalisa okunyanisekileyo kweenjongo ezilungileyo.

Imiqobo yokuxhumana ekunxibelelaneni

Imiqobo yokukhulumisana inokuvela kwisithintelo sangaphakathi seengqondo kunye neemeko zangaphandle ezima endleleni yokwamkelwa okanye ukuhanjiswa kolwazi phakathi kwabadibaniselwano.

Ekubeni akukho lucalulo olulodwa lwezithintelo zokuxhumana, sibheka iintlobo ezimbini ezibalulekileyo zesi siqobo:

1. Izithintelo zokunxibelelana zangaphandle - ekuveleni kwezi zithintelo, kungekhona nje abantu abanetyala, kodwa nakubani na iimeko, imiqathango engokwemvelo engaxhomekeke kwintando yabantu kwaye ingathobeli ingxoxo ehamba phambili yabantu. Isizathu sokuba kuvele umqobo weelwimi kungekhona nje ingxolo eqinile okanye imeko yezulu, kodwa ukungaqondi kakuhle ngenxa yokuba abadibaniselwano bathetha iilwimi ezahlukeneyo.
2. Imiqobo yokunxibelelana yinkxalabo yinkinga enzima kakhulu, okufuneka uyenze ukulwa nayo ixesha elide kwaye ukhuthele. Isithintelo sangaphakathi singavela ngenxa yezizathu ezikhusela ukuvavanya ngokuchanekileyo ulwazi olufunyenwe kwi-interlocutor. Bangakwazi ukukhonza njengomlingani wokugxeka kunye nombono wokubonakala kwakhe, kunye nokungafuni kwakhe umntu njengomntu.

Ukuthintela ekukhulumisaneni kwintsebenziswano kwintsebenziswano kungabangela umonakalo kumsebenzi wakho, ngoko kufuneka badonwe. Enyanisweni, zikhoyo ngokude ugqibe ekubeni unqume ukuba uzilahle kwaye ungacingi ngako. Ziqhelanise ukunqoba izithintelo zonxibelelwano, nikela ingqalelo ngakumbi kumnxibelelanisi kunye ubonise umdla onyanisekileyo, ngoko kuwe, izithintelo zonxibelelwano ziya kuhlala zihlala ngonaphakade.

Ukulawula ebomini bethu ngaphandle kwemithintelo yokunxibelelana ngokubambisanayo akunakwenzeka, ngaphandle kokuba uxhumane nabantu abanomdla kuthi, kwaye uyaqonda ukuba oku akunakwenzeka njalo. Umsebenzi ojongene nawo wonke uluntu uluntu ukuchonga uhlobo lwawo umqobo wokungaqondakali kwinkqubo yoqhagamshelwano kunye nokusebenzisa indlela efanelekileyo yokupheliswa kwayo. Ukuphelisa izithintelo zokunxibelelana, soloko uzama ukuzithemba, ukuzola kunye nokunyamezela ubuthathaka kwabanye, kwaye ugweme ukuxabana okuvuthiweyo!