Umzimba wethu unokukwazi ukuxelela ezininzi izinto, kuba kunika izibonakaliso, kunye kunye noncedo lokuthetha ngomlomo (ngomlomo). Ngokomphando, ulwimi lomzimba luthwala malunga no-70% lwazo zonke iinkcukacha ezithunyelwa kwi-interlocutor yethu. Iindlela zokuthetha zonxibelelwano zinganceda, okanye nakwezinye iziganeko, zisicacise kwi-interlocutor, naphezu kokugcina umyalelo wokuthetha. Emva koko, abangabonakaliyo bangabonisa ukuba u-interlocutor yethu imeko yangaphakathi, isimo sengqondo kuso
Iindlela ezingabonakaliyo zonxibelelwano zifumana ukubonakaliswa kwintetho ebusweni, ukuma komntu, ukubonakala kwakhe. Ukuba unako ukuqonda nokuqonda indlela yokuziphatha komntu ohamba naye, ungatsho ukuba uyakwazi ukuphumeza iqondo eliphezulu lokuqonda ngokubambisana nabantu. Emva koko, le ngcaciso eyongezelelweyo ichaza malunga nokulindela, iinjongo, iimpawu zokuziphatha nezomntu, isimo sengqondo sabantu ekudibeneyo.
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Iintlobo zokunxibelelana okungengomlomo
- Indlela yokuziphatha. Ngethuba loqhagamshelwano, umntu ngamnye usebenzisa iintlobo ezahlukeneyo, ezizimeleyo zokuthintela abantu abathile. Umnxeba ngamnye unomntu ohlukileyo kwaye uhlukile, kwabanye, ukubaluleka nokusebenza. Olu hlobo loqhagamshelwano luhlukaniswe ngokwezimo: isithethe, ubugcisa, uthando kunye nobungane. Uhlobo ngalunye lomnxeba othe tye lusetyenziswa ngumntu ukuphucula umnxibelelwano okanye ukuwunciphisa. Kubalulekile ukuqwalasela, ukuhlalutya imiqondiso yeentlobo zezilwanyana, ukuba nganye kwenkcubeko iziganeko ezingekho ngamagama zineenkalo ezihlukeneyo zesemanti. Olu hlobo lwanxibelelwano luquka: ukumanga, ukugxotha ehlombe okanye ngasemva, ukuxhaphaza.
- Kinesika. Iimpawu zokunxibelelana ngokungengomlomo kukuba uluntu lomzimba, ukunyakaza komzimba kunye nesibonakaliso sobuso kubonisa indlela yokuthetha. Izinto eziphambili zolu hlobo: imbono, ukubonakalisa ubuso, ukubonakalisa, ukuthatha inxaxheba kwintlalo-nkcubeko, imvelaphi yemvelo. Kubalulekile ukuba uqaphele ukuba kubalulekile ukujonga i-kinesic yakho, umzekelo, kubamashishini. Ngoko unxibelelwano olungabonakaliyo ngomlomo, apho ubuso obuso kufuneka bube phantsi kolawulo olukhethekileyo, lunokuchaphazela enkulu ukuba umxhasi wakho uya kuvuma isiluleko sakho okanye cha. IiKinesics zibandakanya: ubude beembonakalo, ulawulo lwayo, ubukhulu bomnxeba.
- I-Sensorics. Ulwalamano lomntu ngamnye kumnxibelelwano lusekelwe kwintetho, epapashwe ngentsingiselo: ukuvakalelwa kwintetho, umzimba weqabane, ukufudumala, ukuthunga, umbala, ukudibanisa izandi. Le isiseko sokuthetha okungengomlomo wokunxibelelana nalo mnxibelelwano.
- Ukunxibelelana kweParaverbal. Ingqungquthela, isithintelo sezwi kunye nesigama esisetyenzisiweyo okanye udibanise intsingiselo, inempembelelo ekwakheni ukuthetha okungabonwanga ngomlomo.
I-psychology yezonxibelelwano ezingengomlomo idlala indima ebalulekileyo ekwakheni uxhulumaniso oluqhagamshelwano lomntu wanamhlanje. Ulwimi lunzima kakhulu ukulawula. Isazi sokusebenza kwengqondo esaziwayo u-Allan Pease uthathwa njengenkosi yolwimi lomzimba. Wayechitha iminyaka emininzi ekufundeni olu hlobo loqhagamshelwano. Kuyaziwa ukuba umntu uyakwazi ukufihla ubuninzi bezenzo zakhe ezingabonakaliyo ngokusondeleyo ekufikeleleni kumntu omdala. Eyona nto ingenakukwazi ukufihla ukungafani phakathi kweempawu zentsingiselo yokuthetha ngomlomo kunye nolwimi olungabonakaliyo kubantwana.
Unxibelelwano olungenziyo ngomlomo lunikeza inzuzo enkulu ekuphuhlisweni komntu njengomnxibelelwano onomdla, kuba oko kuyimfuneko kuphela ukuphanda
Umzekelo, ukukhusela umlomo ngesandla sakho kubonisa ukuba umntu ulele. Xa uneminyaka yobudala, abantu bengazi kakuhle lo mqondiso ukufaka endaweni yokugcina umlenze womlomo endaweni yonke, kunye neminwe embalwa. Ukutshitshiswa kwentamo kunokubonisa ukungaqiniseki komntu.
Kufuneka kuqatshelwe ukuba ukubaluleka koqhagamshelwano olungabonakaliyo kufuneka kuhlolwe ngaphandle kokuhlukanisa isenzo ngasinye, kuyafaneleka ukuhlaziya ukuziphatha komntu, ukuxhomekeka, phakathi kwezinye izinto, emoyeni apho.