Inzululwano yezobambiswano ijongene nokusombulula iingxabano kwiintsebenziswano kunye noluntu. Xa ingxaki ixutyushwa kwinqanaba lokuqala lophuhliso lwayo, imeko ephikisanayo isonjululwe ngenzuzo kumntu ngamnye kumacandelo. Iingqungquthela ze-Conflictologists ziqhuba uphando olusisigxina kunye nale nkcukacha.
Yintoni i-conflictology?
Ngokusebenzisana kwamalungu amaninzi adibeneyo, ukungabikho ngxabano kunokuvela ngenxa yeembono ezahlukeneyo kwisiganeko esifanayo, ukungafani kweminqweno kunye nezikhundla. I-Conflictology njengezifundo zesayensi iindlela zokuvela kweemeko zongquzulwano, ukuguqulwa kwazo kunye nezindlela zokulungisa. Izinto zokufunda ziyingxabano zentlalo , iimeko eziphikisanayo kwinkalo yengqondo. Izifundo ezifundwe ngabantu ngabanye, amaqela oluntu kunye namaziko. Umxholo wesifundo ngumsebenzi wabo kwimpikiswano.
Iinjongo ze-conflictology
Ukuze ufumane ulwazi olunokwethenjelwa malunga nemeko yongquzulwano, ukusebenzisana okufutshane kuqhutyelwa kunye namasebe anxulumene nesayensi: ezoqoqosho, isayensi yezopolitiko, ingqondo yengqondo, i-etiology. Oku kusenza sikwazi ukufezekisa ngokuchanekileyo imvelaphi kunye neepateni zophuhliso lweemeko apho kukho ukulwa. Imisebenzi ephambili ye-conflictology yile:
- Ukufundwa kweengxabano njengento yentlalo echaphazela isithuba somntu, amaqela ezentlalo kunye nelizwe lonke.
- Ukusasazwa kwimiba yoluntu yolwazi malunga nezifundo zengxabano.
- Imfundo yezakhono zenkcubeko kwiintetho zonxibelelwano kunye nezoshishino.
Iindlela zeComplictology
Ukuphuhliswa okunamandla nokuzaliswa kwesiseko sobugcisa, ukucwangciswa kweenkcukacha ngokucophelela, ukusetyenziswa kwezifunyaniso zenzululwazi ekusebenzeni-ezi zizinto ezisiseko ze-conflictology, ezivumela ukuchonga iindlela kunye neendlela zokunqoba iimeko zongquzulwano. Ulwazi olupheleleyo noluthembekileyo lulwazi lulwazi lufumana ngokusebenzisa izikhokelo ezahlukeneyo zesayensi. Umzekelo, ukuqokelela ulwazi, iipoly, iimvavanyo, izabelo zemidlalo ezihambelana nezindlela zophando zengqondo zenziwa. Ezinye iindlela ze-conflictology kwisigaba sokucwangciswa kwedatha:
- ngqalelo;
- ukufunda amaxwebhu;
- uphando;
- imodeli yokwenziwa kweengxabano.
Xa inani elithile leenkcukacha liqokelelwa, i-conflictology ithatha uhlalutyo oluthe lugqithiso olunzulu nolulinganisayo. Ulwazi luchanekileyo, ixabiso lemilinganiselo yeempawu kunye nekhwalithi (i-statistics). I-conflictology yanamhlanje ekuqheleni ukuphuhliswa kweengxabano zangempela kwiindidi ezahlukeneyo zobomi, inomdla wokugcina umlinganiselo phakathi kwamaqela achasayo ngenxa yokusebenzisana kwabo okwakhayo.
I-Conflictologist - yintoni lo msebenzi?
Imfuno eqhubekayo yeengxabano ichazwe yinyaniso yokuba kwiimeko ezifanelekileyo iingxaki eziphikisanayo zixazululwa ngenye indlela eya kuba yinto enzima phakathi kwamaqela aphikisayo. Ukuba i-conflictology yentsapho iyakwazi ukulungisa ingxabano phakathi kwamalungu entsapho, ngoko kwinqanaba likarhulumente, iingcali ziyakwazi ukukhusela iingxabano ezinzima eziqaliswe ngabasebenzi bezixhobo zokulawula.
Ubugcisa be-conflictologist babonakala kwiindawo zoluntu kwi-60s ye-20 leminyaka. Ngomzuzu kukho yonke imibutho enomsebenzi oyintloko ukulungisa iingxabano zaluphi na ubunzima kwiindlela ezahlukeneyo. Ngokomzekelo, abalamli bezobugcisa baxakeke ekujonganeni neemeko zengxabano kummandla wabantu ngaphandle kwenkundla, eyanciphisa ngokukhawuleza ixesha lokuqwalaselwa kwezibonelelo zomphakathi. I-Conflictology yinto ekhethekileyo ebandakanya ukusebenzisana ngokusondeleyo kunye neengqondo zengqondo, ezopolitiko, abasebenzi bezobulungisa kunye nezentlalo.
Ziziphi iingxabano ezisebenza kunye?
Umsebenzi we-conflictologist ungabini kwiikomiti zamashishini ahlukeneyo, nakwiimibutho ezikhethekileyo zokubonisana. Abagqweswa kwiiyunivesithi bamenywa ukuba basebenze kumaziko abucala kunye noluntu, kwiinkonzo ze-HR. Bacebisa abantu ngemizila "eshushu", "ukukhusela imeko ezinzima kwaye eziyingozi. Kwimiba yezopolitiko, ezi ziingcali ezidumileyo ezikunceda ukuxazulula iingxabano ngokubambisana.
Iincwadi ezilungileyo kwi-conflictology
Inkathalo kwaye ngexesha elifanayo inxaxheba enomdla wokuqonda le nzu lulwazi inxulumene neziseko kunye nolwazi olusetyenzisiweyo. Uncwadi olwenziwe kwi-conflictology liincwadi zezifundo, iincwadi zezifundo kunye nezikhokelo ezisebenzayo. Iincwadi zisetyenziswe ngabaqeqeshi kunye nabantu abaqhelekileyo abaqonda ubugcisa bokulungisa iingxabano kwimpilo yemihla ngemihla. Ukufunda ngokufanelekileyo kubafundi:
- Grishina N.E. "I-Psychology of conflict (edition 2)".
- Emelyanov SM "Iworkshop kwi-conflictology."
- UKarnegie D. "Indlela yokufumana indlela yokuphuma kuyo nayiphina imeko engqubanayo."